Last updated: 26 February 2026
Hulskamp Photography respects your privacy. This policy explains how information is collected and used when you visit our website or purchase prints.
Who we are
Our website address is: hulskamp.photography
If you have questions about this policy, contact us at: mark@hulskamp.photography
Information we collect
We may collect the following types of information:
a) Information you provide
- Name, email address, billing/shipping address, phone number
- Order details (products purchased, quantities, order history)
- Messages you send via email or contact forms
b) Automatically collected information
- IP address, browser type, device information
- Pages visited, time spent on pages, referring URLs
- Cookies and similar tracking technologies (see “Cookies” below)
c) Payment information
Payments are processed by third-party payment providers. We do not store your full card details on our servers. Payment providers may collect payment information to process your purchase.
How we use your information
We use your information to:
- Process and fulfil orders (including shipping and customer support)
- Send transactional emails (order confirmations, shipping updates)
- Respond to enquiries
- Improve the website, store experience, and performance
- Prevent fraud and maintain security
- Comply with legal and tax obligations
Cookies
We use cookies to:
- Keep your cart working properly
- Remember preferences (where enabled)
- Understand how visitors use the site (analytics)
You can control cookies through your browser settings. Disabling cookies may affect site functionality (such as cart/checkout).
Analytics and embedded content
We may use analytics tools to understand site usage and improve performance. These services may collect information like IP address and browsing behaviour.
Pages may include embedded content (e.g., Instagram posts). Embedded content from other websites behaves the same way as if you visited that website, and may collect data or use cookies.
Who we share your information with
We may share information with:
- Payment providers to process payments
- Shipping and fulfilment partners to deliver your order
- Service providers that help operate the website (hosting, email, analytics, security)
- Legal/regulatory authorities if required by law
We do not sell your personal information.
How long we retain your information
We retain personal information as long as needed to:
- Provide services and support
- Maintain records for tax/accounting and legal compliance
- Resolve disputes and enforce agreements
Order information is typically retained for several years for business and legal reasons.
Your rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion (where legally permitted)
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To make a request, email: mark@hulskamp.photography
Security
We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, but we use appropriate safeguards to reduce risk.
International visitors
If you access the site from outside Australia, your information may be processed in Australia or other locations where our service providers operate.
Changes to this policy
We may update this policy from time to time. The “Last updated” date will reflect the latest version.